Frequently Asked Questions (FAQs)


Do you accept insurance? 

Yes, we accept the following insurance plans: Blue Cross Blue Shield, Cigna, ComPsych, Humana, Magellan, and some Aetna plans.

We are currently not accepting NEW Medicare patients. Thank you!

We do not accept single case agreements or other insurance plans not listed.


What is an APRN?

An Advanced Practice Registered Nurse (APRN) or Nurse Practitioner (NP) is a Registered Nurse (RN) who has completed advanced clinical and didactic education and a master’s or doctoral program. An APRN is recognized as an expert health care provider, and has undergone rigorous national certification, periodic peer review, clinical outcome evaluations and adheres to a code of ethical practices. APRNs autonomously and in collaboration with health care professionals, provide a full range of primary, acute and specialty health care services including: 1) Diagnosing and treating acute and chronic medical conditions, 2) Prescribing medications and treatments, 3) Ordering, performing and interpreting diagnostic tests, 4) Managing patient’s overall care, 5) Counseling, and 6) Patient education.


What is a PMHNP?

A PMHNP is a Psychiatric Mental Health Nurse Practitioner who is an Advanced Practice Registered Nurse (APRN) or Nurse Practitioner (NP) with specialty training and board certification in Psychiatry & Mental Health. PMHNP’s assess, diagnose, and treat patients with psychiatric disorders including the prescription of medications and administration of psychotherapy. PMHNP’s possess a master’s or doctoral education with a specialization in Psychiatry & Mental Health. PMHNP’s provide a full range of psychiatric and mental health services including: 1) Diagnosing and treating psychiatric/mental health conditions, 2) Prescribing medications and treatments, 3) Ordering, performing and interpreting diagnostic tests; 4) Developing and managing individualized treatment plans for patients, 5) Psychotherapy, and 6) Patient education.


Can an APRN or PMHNP prescribe my medications? 

Yes, APRNs and PMHNPs can prescribe medications.


What payment am I responsible for during my appointment?

Prior to your initial appointment, our staff will confirm your insurance benefits with your individual insurance plan, and alert you to your patient responsible portion (i.e. co-pay, deductible, or coinsurance) of your visit. We provide this service as a courtesy to our patients to make your appointment as easy as possible.

If you would like to check your benefits with your insurance company, call the 800 number listed on your insurance card and ask your insurance representative to help you determine your benefits for BEHAVIORAL HEALTH and/or MENTAL HEALTH services. The representative at your insurance company will help you determine if you have a deductible, co-pay, coinsurance or any limits on coverage.


Can I use my Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for my patient responsible portion?

Yes, HSA and FSA accounts often assign the subscriber a credit card to utilize the funding set aside in these accounts. Ask our staff about putting this card on file, and we will make sure to charge your HSA or FSA account for you!


What are your private pay rates?

Private pay rates are fees for out-of-pocket expenses. This is only applicable if you do not have insurance coverage, or if you have an insurance which we do not accept (see above for accepted insurances).

  • Psychiatrist - Initial Evaluation Appointment: $350

  • Psychiatrist - Follow-Up Appointment: $250

  • Nurse Practitioner - Initial Evaluation Appointment: $250

  • Nurse Practitioner - Follow-Up Appointment: $150

Please Note: If you are insured with an Out-of-Network insurance carrier (i.e. not with BCBS, Cigna, ComPysch, Humana, Magellan or Aetna), you may opt to utilize our Private Pay Rates, and request a coding receipt to submit to your insurance plan to file a claim for reimbursement with your individual plan.